What insurance plans do you participate with?
We participate with Commercial Insurance Plans, Medicare (including Railroad Medicare), Many Medicare Managed Care Plans, Blue Cross/Blue Shield of Michigan (traditional, PPO, Federal), Blue Care Network, Priority Health, Physicians Care, Cofinity/PPOM, United Healthcare, Pro-America, Real Health/Multiplan, Champus/Tricare
Cash paying customers are always welcome

Learn More about Our Insurance Policies

What is the difference between a copayment and coinsurance?
A copay is a set amount that you pay, ex: $10, $15, etc.
Coinsurance is a percentage that you pay, ex: 80%, etc.
This is determined by your insurance company.

What is a deductible?
A deductible is a set out-of-pocket amount that you must pay before your insurance company will pay anything.

How long have the doctors been in practice?
The doctors have been practicing since 1989.

Do you have Wi-Fi?
No, we do not provide Wi-Fi.

Why is the practice named Kentwood Family Physicians, when it is not located in Kentwood?
We started in Kentwood over 20 years ago and kept the name when we moved to a newer, larger office and have kept the name since that is how most of the patients know us.

Who should I contact for after hours care?
For an actual emergency, call 9-1-1 or go directly to the Emergency Room. For urgent medical needs, a provider can always be reached by calling our main number at 616-281-9066.

Which hospitals are you affiliated with?
We have affiliations with St. Mary’s, Spectrum and Metro.

Do your doctors see their patients who are admitted to the hospital?
No, our doctors do not make hospital visits to their patients.

What services do you offer?
We take care of virtually all of the medical needs from newborns through adolescence and young adults as well as adults all the way through geriatrics. As a medical home, if we cannot meet your medical need we can readily arrange and coordinate specialty care for you. We emphasize preventative care but also manage chronic illness as well as acute care needs. We save time everyday for same day or urgent appointments (it is best to call early in the day).

What special services do you offer?
Our doctors are all trained in osteopathic manipulation and can provide that when it is needed. We offer an aggressive weight loss program. We are the first in West Michigan to offer the i-Lipo system for body contouring. Visit our i-Lipo and Weight Loss sections of the website for more information.